Terms & Conditions

Last Updated: March 15, 2026

Welcome to Valon Perfumes. These Terms and Conditions outline the rules and regulations for the use of Valon SMC-Private Limited’s website located at https://www.valon.pk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Valon Perfumes if you do not agree to all of the terms and conditions stated on this page.

1. DEFINATION

• Company, We, Our, or Us refers to Valon SMC-Private Limited.
• Website refers to Valon Perfumes, accessible from https://www.valon.pk.
• User, You, or Customer refers to any individual accessing or purchasing from our website.
• Products refers to perfumes, fragrance testers, or related items sold on the website.

2. USE OF WEBSITE

By using this website, you confirm that:

• You are at least 18 years old or accessing the website under the supervision of a parent or guardian.
• You will not use this website for any illegal or unauthorized purpose.
• You will not attempt to damage, hack, disrupt, or misuse any part of the website or services.

We reserve the right to suspend or terminate access if a user violates these terms.

3. PRODUCT INFORMATION

Valon Perfumes specializes in inspired fragrances.

• Product names may reference famous perfumes only to describe scent inspiration.
• Valon Perfumes is not affiliated with, endorsed by, or connected to any designer brands.
• All trademarks belong to their respective owners.
• Product images are for illustration purposes and actual packaging may vary slightly.

4. ORDERS AND ACCEPTANCE

When you place an order on valon.pk, you agree that:

• All information provided must be accurate and complete.
• We reserve the right to accept or cancel orders at our discretion.
• Orders may be cancelled due to:
  • Pricing errors
  • Product availability issues
  • Suspicious or fraudulent activity

If an order is cancelled after payment, a full refund will be issued.

5. PRICING AND PAYMENTS

• All prices listed on the website are in Pakistani Rupees (PKR).
• Prices may change without prior notice.
• Payment methods may include Cash on Delivery (COD), bank transfer, or online payment gateways.
• We reserve the right to correct any pricing errors before processing an order.

6. SHIPPING AND DELIVERY

• Orders are typically processed within 1–3 business days.
• Delivery times may vary depending on the courier and destination within Pakistan.
• Valon Perfumes is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

Customers must ensure that their shipping address and phone number are correct.

7. RETURNS AND EXCHANGES

Due to the nature of fragrance products:

• Opened or used perfumes cannot be returned for hygiene reasons.
• Returns or exchanges may only be accepted if:
  • The product arrives damaged, or
  • The wrong product was delivered.

Customers must contact us within 48 hours of receiving the order.

Proof such as photos or videos may be required for verification.

8. INTELLECTUAL PROPERTY

All content on this website including:

• Logos
• Product images
• Website design
• Text and graphics

are the intellectual property of Valon SMC-Private Limited unless otherwise stated.

You may not reproduce, distribute, or use any content without written permission.

9. LIMITATION OF LIABILITY

Valon SMC-Private Limited shall not be held liable for:

• Any allergic reactions or sensitivities caused by fragrances.
• Indirect, incidental, or consequential damages resulting from product use.
• Any temporary website downtime or technical errors.

Customers are encouraged to test perfumes before heavy application, especially if sensitive to fragrance ingredients.

10. USER COMMENTS AND FEEDBACK

If users submit reviews, feedback, or comments:

• We reserve the right to remove inappropriate or misleading content.
• Submitted content may be used for marketing or promotional purposes.

Users must not post offensive, illegal, or defamatory material.

11. PRIVACY

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

12. CHANGES TO TERMS

Valon SMC-Private Limited reserves the right to modify these Terms and Conditions at any time.

Changes will be posted on this page and will take effect immediately.

13. GOVERNING LAW

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Pakistan.

14. CONTACT INFORMATION

If you have any questions regarding these Terms and Conditions, please contact us:

Company Name: Valon SMC-Private Limited
Website: https://www.valon.pk
Email: contact@valon.pk
Phone: +92 315 1182566

By using Valon Perfumes, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.