Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms and Conditions and should be read together with them. Please review this policy carefully before placing an order on our website.

Shipping & Delivery Options

We sell exclusively online through our official website valon.pk. All orders are shipped to your provided delivery address within Pakistan via trusted courier partners.

  • Standard Shipping (Flat Rate): Rs. 199 on all orders (excluding sale seasons).
  • Free Shipping: Orders above Rs. 2,999 qualify for free standard shipping.
  • Dispatch Time: Typically 1–2 working days after order confirmation.
  • Delivery Time: Typically 4–6 working days after dispatch (location dependent).

Note: All delivery times are estimates and may vary due to courier schedules, weather, public holidays, or other unforeseen delays.

International Shipping

We currently do not offer international shipping. Orders can only be delivered within Pakistan.

Shipping Restrictions

  • Delivery only to valid addresses within Pakistan.
  • No deliveries to P.O. Boxes.
  • During peak seasons or major sale events, processing and delivery times may be slightly longer.

Returns & Exchanges

For information about returns or exchanges, please review our Return & Exchange Policy.

Contact Us

If you have any questions or concerns about this policy, please contact us:

Shipping: Rs. 199 flat nationwide · Free above Rs. 2,999 · Dispatch in 1–2 working days · Delivery in 4–6 working days